Your Language Experts
Telephone Interpreting
Providing professional over-the-phone interpreting for businesses, healthcare, legal, and public sectors. With 25+ years of experience and expertise in 300+ languages, we ensure clear, accurate communication whenever you need it.
Get In TouchSeamless language support through telephone interpreting
About
At LITS, we ensure that language barriers never stand in the way of important conversations. Our telephone interpreting services provide expert linguistic support in over 300 languages, connecting you with certified, sector-specialist interpreters for legal, medical, business, and public sector needs.
With 25+ years of experience, LITS is the trusted language partner for businesses, government bodies, healthcare providers, and customer service teams across the UK. Our approach to telephone interpreting ensures that every call is matched with the right interpreter tailored to your needs, guaranteeing industry expertise, precise terminology, and complete confidentiality.
expertise you can trust
For over two decades, LITS has provided professional telephone interpreting services to businesses, government bodies, and individuals across the UK. Whether it’s a legal consultation, medical appointment, corporate meeting, or public sector service, our expert interpreters ensure clear, accurate, and professional communication over the phone—removing language barriers with ease.
Our certified interpreters cover 300+ languages, each rigorously vetted for native-level fluency and sector-specific expertise. From legal proceedings and healthcare consultations to financial services and customer support, we match you with an interpreter who understands the terminology, context, and cultural nuances of your industry. Every call is handled with complete confidentiality and professionalism, ensuring precise communication in any situation.
At LITS, we make telephone interpreting accessible, cost-effective, and seamless. Whether you require language support for ongoing business operations, scheduled legal proceedings, or critical healthcare discussions, our expert interpreters deliver high-quality, secure, and reliable language services—whenever and wherever you need them.
Use Cases
Industries We Support With Telephone Interpreting
Academic & Research
Universities, schools, and training providers rely on our telephone interpreting services to facilitate multilingual communication in educational settings. From admissions processes and parent meetings to academic conferences and research collaborations, we ensure seamless language support for students, educators, and administrators.
Medical & Healthcare
Hospitals, clinics, and NHS providers use our scheduled telephone interpreting services for medical consultations, mental health assessments, emergency care, and routine check-ups. Our professional interpreters ensure accurate, confidential communication between patients and healthcare providers—bridging language gaps in critical healthcare interactions.
Legal & Judicial Sector
Law firms, courts, and legal professionals trust LITS for expert legal telephone interpreting. We provide reliable language support for hearings, client meetings, police interviews, asylum cases, and solicitor-client consultations, ensuring compliance with UK legal standards and the highest level of accuracy in legal proceedings.
Business & Corporate
From contract negotiations to international business calls, our telephone interpreters enable smooth communication between multilingual teams, clients, and stakeholders. Whether you’re discussing legal agreements, financial matters, or corporate strategies, our sector-experienced interpreters provide precise, professional language support.
Customer service & call centres
Retail businesses, telecom companies, and customer support teams depend on our telephone interpreting services for real-time multilingual assistance. Whether handling customer inquiries, resolving issues, or providing technical support, our interpreters ensure that businesses can serve diverse clients effectively—enhancing accessibility and customer satisfaction.
Government & Public Sector
Local councils, law enforcement, and public service organisations use our telephone interpreters to facilitate communication in areas such as housing support, immigration services, asylum interviews, and emergency response. Our services help government bodies deliver accessible and inclusive public services to diverse communities.
Trusted By 1000’s
Testimonials
Why Choose us for telephone interpreting?
- Our interpreters specialise in legal, medical, corporate, and public sector terminology, ensuring accurate and industry-specific communication.
Confidential & GDPR-compliant
We adhere to strict confidentiality aggreements, ensuring secure and ethical communication at all times.Competitive Pricing
Get expert telephone interpreting without travel costs or delays. Our remote solution is faster, more convenient, and budget-friendly.Flexible & Scalable Services
Whether you need an interpreter for a single session or ongoing contracts, we provide tailored solutions to meet your needs and requirements.
FAQs
What is telephone interpreting and how does it work?
Telephone interpreting is a professional language service that connects clients with interpreters over the phone, enabling real-time multilingual communication. It is commonly used for business discussions, medical consultations, legal proceedings, and customer service interactions where language barriers need to be overcome quickly and efficiently over the phone.
How much does telephone interpreting cost?
The cost of telephone interpreting varies depending on the language required, the duration of the call, and any industry-specific expertise needed. Our pricing is competitive and tailored to suit your needs. Contact us for a quote, and we’ll provide you with a clear, transparent breakdown of costs.
How far in advance should i book an interpreter?
We recommend booking a telephone interpreter as early as possible to ensure availability, especially for rare languages or specialist sectors like legal or medical interpreting. While we strive to accommodate last-minute requests, scheduling in advance allows us to match you with the most suitable interpreter for your specific needs. For urgent cases, contact our team, and we’ll do our best to arrange a session as soon as possible.
Does LITS ensure confidentiality and data security?
Absolutely. At LITS, confidentiality and data security are at the core of our interpreting services.
- Our interpreters adhere to strict professional codes of conduct, including GDPR compliance and confidentiality agreements.
- We never store or share sensitive client information.
- All in-person assignments are handled with discretion, professionalism, and security.
We understand that many interpreting sessions involve highly confidential discussions, which is why we ensure that all interactions are conducted with the utmost privacy and security.
Get In touch
Receive A Swift Quote
Ensure seamless communication with professional telephone interpreting tailored to your needs. Whether it’s for legal proceedings, medical appointments, business negotiations, or customer service support, LITS provides certified interpreters in 300+ languages, guaranteeing accuracy, confidentiality, and industry expertise.Contact us today to schedule a session and receive a personalised quote.
Get A Quote